Wijkbureau (District Office) Karnebeek,
Burgemeester Patijnlaan 35, 2585 BG Den Haag,

Telephone: 0900 8844
E-mail: bur.karnebeek@haaglanden.politie.nl
Website: www.politie.nl/Haaglanden/Bureaus

Emergency telephone number: 112 (also in circumstances of suspicious behaviour).

Make it difficult for sneak thieves

With the prospect of summer weather, the police recently repeated their preventative footprint campaign mounted last year. Those windows and doors thrown open during the good weather are oh so inviting to the sneak thief. While you pop to the next-door neighbour or read a book in the garden, an uninvited visitor sneaks in through an open window at the front of the house. And it’s goodbye to your valuables …

During this ‘footprint campaign’ plainclothes police officers place paper footprints in homes through open windows, doors and sliding patio doors. “This footprint could have been a sneak thief.” appears on the footprints.

Similar campaigns in other areas have helped reduce the number of reported breaking and entering crimes. 
 

More …

Combatting dog poop in A&W

All dog owners are required to clean up after their pets no matter where they are in the city. Nevertheless, too much poop is being left behind on the street, much to the great annoyance of local residents. In response to complaints received from A&W residents, the local police have informed us that, together with a surveillance team, they plan to come down hard on the culprits: so dog owners beware!.

High fines

The fine for not cleaning up after your dog is €100. In order to clean up the doggie doo, dog owners need to have a proper ‘pooper scooper’ with them at all times. You must be able to show that you have paper or plastic doggie doo bags or a small scoop with you, punishable by a €70 fine. There are also fines for people who let their dog out where it’s not allowed (€100) and for people who don’t have their dog on a lead where it’s required (€70).

Easy to avoid

It is easy to avoid a fine by keeping your dog on a lead where it’s required, letting your dog out only where it’s allowed and cleaning up after your pet. Special doggie doo bags (including biodegradable baggies) are available at pet shops and supermarkets. The bags may be thrown away in all public rubbish bins. 

More information about the rules

Source: www.thehague.com

Police launch website for youngsters

101 questions & answers about staying safe

14 February 2011 – Are you between 12 and 16 and need answers about staying safe? Do you have questions about what to do about “loverboys”, drugs, violence, alcohol or vandalism but don’t know where to turn?

Then www.vraaghetdepolitie.nl  is the right address for you.
 

Perhaps you want to know what’s allowed and what isn’t? Or are you’re worried about a friend who seems infatuated with a “loverboy”.  And why is cycling without lights so dangerous then? It’s all on the website. View the flim clips, read the FAQs (and answers), send in your questions. One thing is certain: you’ll always get a quick and correct answer from the police who are there for you. Their aim is to be Waakzaam en Dienstbaar (Vigilant & Helpful): exactly what you’d expect from the police.

Take a look at a similar site in the UK: www.safe to get an idea how it works and then ask your Dutch friends for help you with the site here in the Netherlands.

Would you recognise signs of cashpoint (ATM) tampering?

14 June - Card skimming or card cloning – illegal card reading and recording of personal identity numbers (PIN details) – is on the increase. Police are warning people to be vigilant when using their pin card at an ATM or shops. It is often easy to detect ATM tampering if you know what to look for.

What is skimming?
Card skimming involves the installation of a magnetic card reader over the real ATM's card slot and the use of a wireless surveillance camera or a modified digital camera to observe the user's PIN. Card data is then cloned onto a second card and criminals can make illegal withdrawals.

What can you do?
It may not be immediately apparent to ATM users that there is anything suspicious about an ATM, this is why people should always be vigilant. Always shield the keypad when entering your PIN number and check for any obvious signs of tampering (tips below).  If there is anything suspicious about the machine, then users should either alert the bank or shop owner immediately, or contact De Bankpasmeldcentrale (030 2836555) or the police.

Obvious signs of tampering

Lens aperture in side wall of the ATM.

Visible seams in casing of the ATM.

How an ATM should look: no seams visible in casing.

Victims of skimming

Always alert your bank straight away.

Reduce risk of forced entry into you home by bogus callers

May 2010 - Robberies do not only take place in shops, tank stations or fastfood restaurants, they happen in homes too.The risk of this happening is small, but it is a

reality. By following the PKVW (Politiekeurmerk Veilig Wonen) tips below, you can reduce the risk even more.

Never open your door without checking

PKVW mark of approval

The PKWV mark of approval can also work as a deterrent. But you must meet all the requirements set by the police, including being able to see who is at the door Through a window next to the door or a door viewer for example). Street lighting and pruned shrubbery is also a must so that your property is visible to the neighbours.

Be careful and use your common sense

Should you wish to report something to the Haaglanden police please e-mail:  bur.karnebeek@haaglanden.politie.nl

Special team to stake-out habitual criminals

Haaglanden Police set up a dedicated team at the beginning of March 2010 to carry out surveillance at ‘hotspots’ where a group of around 15 notorious habitual criminals are known to strike or at their home addresses so that they can be followed on foot or by bike or car.

This 3-month trial hopes to catch the criminals committing a crime red-handed and identify the most effective way of putting such criminals behind bars.

Members of the team come from police stations in Scheveningen, De Heemstraat, Hoefkade, Jan Hendrikstraat, Karnebeek and Overbosch.

Haaglanden Police 2010

now active in A&W

21 September 2011 - Burgernet is starting up in Archipel & Willemspark. Burgernet is the successor to SMS-Alert. This new system enables the police and municipality to notify Hague residents via the telephone (landline and mobile) and email when a crime is committed or a person is missing. It therefore reaches a larger group of residents. SMS-Alert worked only with text messages.

All those who register are kept informed of the outcome of the alerts.

More information

You can find more information on Burgernet at www.thehague.com.

You can also phone: 070 424 33 94.

Registration

www.burgernet.nl

SMS-Alert starts in Archipel&Willemspark

26 March 2010 – The canvassing for participants in the SMS-Alert campaign will begin with the retailers and catering businesses in Archipel&Willemspark. A separate target line has been created for this group so that the police can get in touch directly when they have been alerted to pickpockets, confidence tricksters and shoplifters. In addition a group of eight colleagues will be distributing flyers and asking passers-by in the shopping streets to register with the campaign.

Information folders are also available at Karnebeek Station and the Klokhuis Community Centre as well as from the A&W Residents Association. 

For more information see article below or visit the SMS-Alert website or contact me by e-mail at: jorien.janse@haaglanden.politie.nl
 
Coordinator SMS-Alert: Jorien Janse, Karnebeek Station

---

SMS-Alert comes to Archipel & Willemspark

By signing up to the SMS-Alert campaign to be launched in Archipel & Willemspark in March 2010, you can provide the police with extra eyes and ears in their fight against crime.

So far 26,000 citizens in various districts in The Hague area have registered and receive SMS messages about, among other things, confidence tricksters, missing children, break-ins, street robberies and the loss of dangerous medicines in your neighbourhood.

The number of police SMS messages received per week will vary depending on the number of incidents. Most messages will be sent during normal hours, only when exceptional situations arise will you be SMSed late at night.

No charges

SMS messages received from the police will not be charged, although some providers may require a modest fee for registering with SMS-Alert or when you receive messages abroad.

A typical police SMS will look something like this:

Politiebericht: Inbreker actief op donderdagen 12-17 uur, blanke man, ca. 30 jaar, donker haar, lange bruine jas, zwarte tas. Bel bij informatie naar 0900-8844 of bij spoed naar 112. Afzender Politie Haaglanden.

(Police message: Burglar active Thursdays between 12-17 hrs, white male, circa 30 years old, dark hair, long brown coat, black tie. Contact 0900-8844 with any information and in an emergency 112. Sent by Politie Haaglanden.)

Burgernet

At some point during 2010-2011 SMS-Alert will become part of a larger network called Burgernet. This will mean that messages can be sent/received by other means, via e-mail for example.

Registration SMS-Alert

Registering is quick and simple. Instructions can be found at www.politie.nl/haaglanden on how to sign up with the Karnebeek brigade:

Select banner >

click on: “aanmelden” > 

“Den Haag” on map > “Bureau Karnebeek” > “aanmeldingsformulier”.

In Step 2 of the form you will be asked to type PHGL your POSTCODE and your HOUSE NUMBER into your mobile phone, e.g. PHGL2585TJ4. You will then receive confirmation of your registration.

Questions?

Ring SMS-Alert and Burgernet 070-4243394. Consultations via the telephone are possible every Tuesday between 10.00 and 12.00. You can also e-mail to SMS-Alert@haaglanden.politie.nl

Haaglanden Police

Coordinator SMS-Alert: Jorien Janse, Karnebeek Station

Archipel & Willemspark community police officers

One job, two people

It’s busy in the reception hall of the police headquarters on Burgemeester Patijnlaan. When two young, well-dressed women walk in, I don’t recognize Yvonne Ipema at first in her civilian clothes: she is one half of our community police officer. She shares the job with Marianne Hoogerbrugge and they have worked together for 5 years.

This will change as of 1 June when Yvonne moves over to the Zeeheldenkwartier and Henk Kentgens takes over from her. It will remain a shared job because Henk is doing a course in integrated security at the Haagse Hogeschool.

Karnebeek Police Station

Three districts are covered by the Karnebeek Police Station: Archipel, Willemspark and the Zeeheldenkwartier. There are 103 employees working at the Station on the groundfloor of police headquarters: uniformed police and civilian administration staff. It seems a lot but the Station is operational round the clock. At least one surveillance vehicle patrols the districts and a total of four community police officers work the streets: Marianne and Yvonne as one full-timer in Archipel&Willemspark.

In-service training takes place every three months in first-aid, self-defence, the use of firearms and training techniques, and there are demanding exams twice a year. An average of six trainees work at the Station and are given specific assignments (see the article on the extra surveillance for illegal cycling in Javastraat). The Scheveningen Woods are patrolled every day for an hour.

The community police officers are the eyes and ears of the neighbourhood and an important factor in identifying sticking points and problems; they are an extension of the districts residents and know what’s going on. When necessary operational duties are stepped up in certain areas to address specific problems and the officers also mediate in disputes between neighbours and provide support with the care of the elderly or people living on their own when they have problems.

(Also see detailed job description.)

Part-timers with full-time experience know contact with residents is important

All three officers have years of policing experience. Yvonne and Henk qualified 20 years ago and Marianne 17 years ago. Office work takes up 40% of their time and the other 60% they spend out and about in the district because contact with the residents is really important. Yvonne can often be seen cruising around on her bike. If people get to know their local police and have confidence in them, they are more inclined to contact them early on when there is a problem. This means that solutions too will be quicker in coming (see article about the stabbing in Malakkastraat last October).

The A&W Residents Association is also a boon as far as this is concerned. Notices from the Station are regularly posted on the Association’s website. One of the officers also regularly attends the Community Committee meetings.

We will miss Officer Yvonne Ipema; she and Marianne Hoogerbrugge were a unique “duo”. But Yvonne is not going too far away and we are getting another committed and enthusiastic police officer in her place.

The Community Police Officers can be reached by telephone at 070 424 17 60

and by e-mail at

marianne.hoogerbrugge@haaglanden.politie.nl

henk.kentgens@haaglanden.politie.nl

Marianne van der Zalm-Waterreus

May 2009

Report a crime online?

You do not always have to go to a police station to report a crime. There are many instances where you can do this via the Internet.

• Do you want to report (attempted) theft, burglary or vandalism?
• Or has your bike or moped been stolen?

Then this can be done online.

• Has your home has been broken into or has property been stolen from you home?

• Do you want to report the theft of a registered car or boat?
• Have your identity papers been stolen?
• Has a crime has been committed at Schiphol or been discovered on arrival at Schiphol?
• Has a case of shoplifting occurred and the culprit is known?

In these cases you can make a report in the conventional way by contacting the police via 0900-8844 (local tariff) or by going to your local police station.

Policing in the Netherlands

Car in the water: what should you do?

Unfortunately over 800 accidents involving cars in water take place every year. That is why the Dutch Ministry of Transport, Public Works and Water Management is running a publicity campaign until  the end of February entitled "Auto te water? Meteen eruit door de ruit!"  (Car in water? Break window and escape!) giving information to car drivers on how to get out of their car as quickly as possible should they end up in a canal or ditch.

Visit special campaignwebsite for more information.

Criminal investigation reports

Haaglanden Police will be giving special attention to cases on the criminal investigation programme Team West. It can be seen every Tuesday on RTV West at 17.20, 19.30 and 21.30.

If you’ve missed an item or want to have another look at a particular item go to the website.

How safe is our neighbourhood?

Statistics on petty crime for 2010 in A&W are shown below.

Figures for all districts of The Hague will soon be available at www.hoeveiligismijnwijk.nl

Source: Archipel - www.hoeveiligismijnwijk.nl                 Willemspark - www.hoeveiligismijnwijk.nl  

If you see anything suspicious ring the Poliice on 0900-8844;

in the case of an emergency 112; or

if you wish to remain anonymous 0800-7000.

2009 – All incidents involving robbery of one sort or another score high marks, but there has been a decrease in vandalism. What is noticeable compared with 2007 and 2008, is the increase in the number of offences in Willemspark.

2008

What is particularly noticeable about the 'Hoe veilig is mijn wijk' statistics for the whole of 2008 (see table below with figures for Archipel and Willemspark) is that the number of car break-ins in particular are high, and to a lesser extent burgulary of homes and businesses. Bicycle theft and vandalism are still relatively high, although both fortunately are lower than in 2007.

It is reassuring to know that around 60% of all arrests are thanks to reports from the public. If you witness a crime ring the Poliice: in the case of an emergency 112; in all other circumstances 0900-8844; if you wish to remain anonymous 0800-7000.

The Hague Police Newsletter

Via the website of The Hague Police you can subscribe to their newsletter (in Dutch) full of the latest policenews or view it directly.

You can also get information about making your home safer from the newly revamped website featured below.

Police Quality Mark for Safe Homes

The Politiekeurmerk Veilig Wonen website which explains in general terms what the Politiekeurmerk Veilig Wonen is and what the Police Quality Mark for Safe Homes scheme consists of, including certifcation for businesses.

The purpose of the site is team up consumers, councils and corporations with the right Politiekeurmerk Veilig Wonen partners who are cooperating in the scheme. During the coming period the site will be expanded even further with practical examples, concrete results and formulas.

Brochures about the scheme and finding (PKVW) certified local businesses can be downloaded from the website: www.politiekeurmerk.nl/consument

Unveiling of "On the road to peace" monument

A monument entitled "On the road to peace" was unveiled on Monday 11 June outside the police headquarters on Burg. Patijnlaan to mark the occasion of the "Pearls in Policing" congress being held in our "city of justice and peace". The monument is located on the route between Hotel Des Indes (the congress venue) and the Peace Palace.

More photos

Water feature at Police Headquarters

During the open gardens weekend Struinen in Haagse Tuinen (Rooting about in Hague gardens) back in June this year, Caroline Pelsman took loads of photos. She became intrigued by the water feature in the garden of the headquarters of the Haaglanden police. It’s a tantalizing wait to see how long it takes before for the reservoir fills up and the water starts to cascade. The name of the designer remains a mystery.

Anyone know who it is? Mail website@archipelbuurt.nl

Thanks to Annemieke Hof’s quick reaction we now know the name of the designer: Hedda Willem Buijs, beeldend vormgever (conceptual designer).

More of his work can be seen at www.heddabuijs.nl

Job description - community police officer

The basic principle behind the appointment of 'wijkagenten' (community police officers) is to increase the visibility and acknowledgment of police presence on the street. More 'blue' on the streets is therefore the keynote of the policy for community police officers in The Hague. It is important that there is a direct point of contact between the police and the public, and in addition it is essential to police public order in the neighbourhood. The presence of more police officers on the street affords residents a sense of security and helps prevent disputes occurring in the community.

Tasks:
• Play a communicating/alerting role with regard to the public in a particular     neighbourhood, whereby extra emphasis is laid on providing assistance and information.
• Provide extra police presence and involvement in the case of cumulative unrest and public disorder in the community.
• The enforcement (through surveillance and detection) of specific legislation.
• Function as a contact point for the residents of the community.
• Provide advice and expertise on local security incentives.
• Take action in the case of domestic disturbances and medical emergencies.
• Provide advice during the (local government) decision-making process.
• Report on relevant developments in the neighbourhood.
• Conduct criminal investigations particularly in regard to incidents of widespread petty crime in the neighbourhood.
• Provide a presence during large-scale activities or at public performances/demonstrations.
• Supervise colleagues and familiarize them with the community.

These indispensable public servants in our community regularly alert the local residents to specific criminal activity in the neighbourhood and offer advice on how to combat it. The item below about 'Flipperen' is a good example of how they can help us to ensure that our district continues to be a pleasant and safe place to live in.